Contact Us
Privacy Policy Inquiries & Support
We prioritize your data rights. For questions about our Privacy Policy, use these specialized channels:
1. Email Consultation
- Email: Support@ezyskincare.shop
- Subject Line: Include "Privacy Inquiry + Request Type" (e.g., "Delete Skincare Browsing Data + ORD20251101" or "EU Data Transfer Query").
- Response Time: 1–2 business days (Mon–Fri). Attach order screenshots or data details (e.g., skin type info to update, cookie preferences).
2. Dedicated Phone Support
- Number: +1 814 571 0004
- Hours: Mon–Fri 9:00–18:00 EST
- Hotline Menu:
- Press 4: Privacy policy support (data deletion, cookie management, ad tracking opt-out).
- Press 5: EU data rights (GDPR requests for access, correction).
- Emergencies: State your need directly for priority privacy specialist assistance (e.g., unauthorized account access).
3. Self-Service Privacy Tools
Visit our "Privacy Center" for:
- Data Management: Update personal info (delete custom skincare records, refresh shipping addresses), download data reports (includes anti-aging product views).
- Cookie Controls: Customize tracking (disable cookies for "skincare benefit recommendations", e.g., hydration/anti-wrinkle tags).
- Ad Preferences: Manage targeted tags (remove "sensitive skin care", "maternity makeup" from interest profiles).
4. Social Media Privacy Support
- Facebook/Instagram: DM @ezyskincare (Mon–Fri 10:00–17:00) with order numbers or privacy requests for real-time responses.
- Twitter: Tweet @ezyskincare with #PrivacySupport; we’ll direct message within 24 hours (for non-sensitive queries like basic cookie help).
5. Enterprise Privacy Line
For brand collaborations or bulk custom skincare orders, email enterprise@ezyskincare.shop for:
- Bulk order data compliance advice (e.g., ingredient data sharing agreements).
- Custom privacy agreements (e.g., data security clauses for medical aesthetic co-branded products).
- Dedicated privacy consultant services (including quarterly data security audit reports).